LunarWear Privacy Policy

Last Updated: August 28, 2023

Introduction

Welcome to LunarWear, a retail website specializing in printed apparel and accessories. The privacy of our users is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we collect it, how we use it, and the choices you have regarding your personal information. By using our website and services, you agree to the terms of this Privacy Policy.

What Information We Collect

At LunarWear, we collect various types of personal information during the purchase process to facilitate your order and improve your shopping experience. This information may include:

• Names
• Email Addresses
• Phone Number
• Physical Addresses
• Payment Information

How We Collect Information

Active Data Collection

We collect data actively when you interact with our website, such as when making a purchase or signing up for our newsletter.

Passive Data Collection

We also employ passive data collection methods like cookies and analytics tools to gather information for audience insights and advertising purposes.

Why We Collect Information

We collect your personal information for various purposes:

• To process and fulfill your orders
• To improve our services and customer experience
• For analytics and insights
• For advertising and promotional purposes

Data Storage

All the personal information we collect is stored in cloud storage on high-security servers. These servers are managed by trusted third-party service providers like Google, Meta, TikTok, and Shopify.

Data Sharing

While LunarWear itself does not share your personal data with third parties, our data is managed and stored by third-party providers like Shopify, Google, Meta, and TikTok.

User Rights and Choices

Opting Out of Email Marketing

You have the right to opt out of receiving marketing emails from us. You can unsubscribe by following the 'unsubscribe' link in any of our marketing emails.

Purchase Data

Please note that once a purchase is made, the associated data is retained and cannot be deleted for record-keeping and compliance reasons.

Data Security

We employ various security measures to protect your personal information. Your data is stored on high-security servers managed by trusted third parties, and we use encryption and other security protocols to safeguard your information.

Data Retention

We retain your personal data for a period of 540 days. After this period, your data will be permanently deleted, unless required for legal or compliance reasons.

International Data Transfers

LunarWear does not transfer data internationally. All data is stored and managed within the United Kingdom.

Compliance with Laws

LunarWear is compliant with the General Data Protection Regulation (GDPR) and other UK-based data privacy laws.

Contact Information

If you have any questions or concerns related to this Privacy Policy, please contact us at:

• Email: support@lunarwear.com

By using our website and services, you consent to the collection, storage, and use of your personal data as described in this Privacy Policy. Thank you for shopping with LunarWear.

This Privacy Policy is subject to change. Any changes will be posted on this page with an updated 'Last Updated' date. Please check back periodically for updates.